No referral is needed to start. If one’s needed later for Medicare or health fund purposes, we’ll help you organise it.

We personally match you with a therapist based on your condition, preferences, and goals including experience with things like autoimmune disease, fatigue, pain, or neurological conditions. We also consider gender and therapy style to make sure the fit feels right.

Yes and we’ll support you through it. Fit matters, and we want you to feel safe and understood.

Cleo supports over 100 chronic conditions including autoimmune diseases like lupus, rheumatoid arthritis, and Hashimoto’s, as well as PCOS, endometriosis, long COVID, gut disorders (like IBS), chronic pain, chronic fatigue, fibromyalgia, diabetes, and chronic migraine.

If your condition affects your daily life, Cleo’s here for it.

You’ll meet with a Cleo team member to talk through your needs, learn how therapy works here, and ask any questions. It’s a zero-pressure chat just a space to see if Cleo feels right for you.

This helps us personalise the right therapist match for you. Everything you share is strictly confidential.

No prep needed. Just find a quiet space and bring whatever’s on your mind, your 45-minute session is guided by a therapist who understands chronic illness.

All sessions are via phone or video, whatever suits your life and energy levels best.

Each session is 45 minutes. You can talk about anything, from the emotional toll of your condition to anxiety, relationships, identity, or just how you’re coping day to day.

Not just yet. But our Cleo care team is always available if you need help or have questions. Therapist messaging may be available in future plans.

They’re included in your plan and automatically scheduled. You can reschedule or make changes anytime through your account.