Last updated: 8th, August, 2025

Cleo Mental Health uses cookies to improve your experience, understand how people use our site, and deliver relevant information and advertising. This Cookies Policy explains what cookies are, how we use them, and your choices.

What are Cookies?

Cookies are small text files stored on your browser when you visit a website. They help websites remember your preferences and track how you interact with pages, links, and content.

How Cleo Uses Cookies

We use cookies and similar technologies to:

• Understand website traffic and usage patterns (e.g. via Google Analytics)
• Improve site functionality and user experience
• Help diagnose issues or bugs on the website
• Run paid ads and remarketing campaigns (e.g. Meta Pixel, Google Ads)
• Personalise content and communications where appropriate

These cookies may collect your IP address, browser type, device data, and interaction behaviour, but do not directly identify you unless you fill out a form or sign up.

Types of Cookies We Use

Essential cookies: Ensure basic functions like navigation and page access

Performance cookies: Help us analyse how users interact with our website

Marketing cookies: Support our advertising and remarketing efforts

Preference cookies: Remember your settings and choices (e.g. language, location)

Third-Party Cookies

We may allow trusted third-party services to set cookies, such as:

• Google Analytics
• Meta/Facebook Pixel
• HubSpot or Typeform (for forms or consult bookings)

These third parties may collect or receive information about your interaction with our site and use it under their own privacy policies.

Your Choices

You can choose to:

• Accept or reject cookies via the cookie banner on your first visit
• Clear cookies via your browser settings
• Use browser extensions to block cookies entirely

Please note: disabling certain cookies may affect the functionality or performance of the website.

Changes to This Policy

We may update this Cookies Policy from time to time. Any updates will be posted here.